A system that eliminates hierarchies when safety issues are a concern, facilitates effective workload distribution, and utilizes resources like checklists and procedure manuals is

• A. Just Culture
• B. High Reliability Organization
• C. Crew Resource Management
• D. Crew Resource Management

Answer: (C)

Crew Resource Management centers on how teams coordinate to keep safety at the forefront. It promotes flattening the traditional hierarchy so any crew member can raise concerns, question decisions, and speak up if something doesn’t seem right. This approach also strengthens how work is distributed—clearly assigning tasks, using briefings and cross-checks to prevent overload, and ensuring responsibilities align with each person’s capacity. Central to CRM is the use of checklists and procedure manuals, which standardize steps and provide reliable prompts so critical actions aren’t missed under stress. While Just Culture focuses on accountability and reporting, and High Reliability Organizations describe a safety-oriented culture across the whole system, CRM specifically ties teamwork, communication, workload management, and standard procedures together to reduce human error in safety-critical settings.